inDemand Blog

 

 

Our Blog will be here shortly, in the meantime here are some recent Newsletters

with the assistance of our email marketing tool and partner, Constant Contact: 

inDemand Web Centre Newsletter

eBay + PayPal Update
 November 2007

G'Day

Did you know that 75% of small businesses in Australia are home-based? Thanks to broadband Internet, cheap online tools and technology ever more small businesses are blooming in lounge rooms all over the country. 

 

Remember the homepreneurs when thinking about your target audience and calculating best times for listing items for sale.

 

This week received an inspiring email from a past student worth repeating: 

"In the last 4 months I have become an eBay PowerSeller running it totally from the Templestowe library.

 

[In the same period my father passed away, I got married, we had a baby boy, and we bought a house]. 

 

If you want to tell your future students that anything is possible and even under pressure they too can run an eBay store also "even without a computer" !!!!! JUST DO IT".

Many thanks to Shane for sharing his story. 

 

In This Issue

Fraud Alert: How to Identify Spoof Emails and Buyer Scams

Warning: eBay Crackdown on Conditional Payment Methods

Improved Postage Calculator Launched

eBay Latest Results

Online Training is inDemand: Ask About our Special Prices for December-January

 

How to Outsmart Identity Thieves 

 

How To Spot Email Fraud

 

It is easy to tell it's Christmas when email inboxes groan under the weight of identity fraud emails. The good news is that these emails still follow easily identifiable patterns: The tell tale signs:

1.     A Generic Greeting such as 'Dear eBay Member' rather than a personalised greeting

2.     Urgency - claims that your account has been compromised, or that you have been charged for a high value item you did not purchase

3.     A link to a forged website - to obtain your personal details by deception

What to do next:Do NOT click on links or open attachments. Forward the original message including original subject line to: spoof@ebay.com.au or spoof@paypal.com.au to assist law enforcement.

How To Spot Buyer Identity Fraud  

 

Once a victim's identity details have been obtained, those details may be used to target online sellers of high value items. 

1.     Fake postal address followed by request to change postal details
(often to a location in Nigeria)

2.       Unusual bidding activity
(e.g. seeking multiple quantities or offering much more than an item is worth)

3.       Rush or overnight shipment required
(e.g. as a 'gift')


The intention is to obtain and resell goods in haste to enable payment to be defrauded.

 

Determined fraudsters may still persist in sending fake emails using forged details demanding the sale proceed. If in doubt forward the original message including original subject line to: spoof@ebay.com.au for confirmation.

 

eBay Cracks Down on Conditional Payment Methods


As part of ongoing efforts to make eBay a simple and easy marketplace for buyers there are new rules in place preventing sellers from making payment methods conditional.
 

If you offer a particular payment method in a listing you may not selectively limit how that payment type applies. In particular:

1. A seller offering PayPal cannot say it's available for international purchases only.
2. A seller who accepts credit card payments cannot say that they only accept them for items over a certain value.
3. A seller who accepts cheques must make it clear that the cheque needs to be accepted by an Australian bank or they must restrict sales to Australia only.  

 

Postage Calculator for Domestic and International Postage Launched 


Australia Post has been working with both eBay and Oztion to create new simple to use postage calculators that will automatically calculate Australia Post domestic AND international postage costs.

 

Great news for sellers who want to: 

·  Increase sales - listings that include calculated postage costs are more likely to end in a sale.

·  Improve efficiency - no need to manually research and calculate postage costs.

·  Save time - emails from buyers about postage costs will be reduced.

·  Speed up checkout - pre-filled postage details make it easy and quick for buyers to checkout.

·  Build customer loyalty - up-front, accurate postage costs enhance the buyer's experience, building trust and the chance of repeat purchases.

Thanks to all who regularly email about their eBusiness challenges and achievements.  Keep growing safe in the knowledge that the inDemand team will be there to guide and assist you.

 

 

Sincerely,

 


Nerada Stern
inDemand Web Centre

inDemand currently selling on eBay

 

Looking for lights?

Garden LED Deck/Eave Lighting from inDemand-Express
from inDemand-Express
Member is a PowerSeller

We'd be proud to assist

Dell Inspiron 6400 Exclusive eBay Offer

Dell Inspiron 6400 Special Offer on eBay

inDemand is working with Dell Australia to sell great value laptops and monitors on eBay. For more information see eBay UserID Dell_Australia

 

Join Our Mailing List

 

eBay Sales Just Keep Growing 

eBay 3rd Quarter results released on 17 October show 30% growth year on year - exceeding market expectations .

Fast Facts about eBay:


$14,395
million total value of successfully closed items between users.
 
473 million listings
were created during the quarter.

247 million confirmed eBay members worldwide. This represents 17% growth on members over the past year* *Users may have more than 1 eBay account.

83 million members were active (bid, bought or listed) on eBay in the past 12 months.

41% of total sales  is fixed price trading as a percentage of gross merchandise volume (up from 37% in September 2006).

520 000 eBay stores worldwide, and 46% are hosted outside the US.

 

 

 

Teleconsulting is inDemand

inDemand now conducts personalised training for clients across Australia online.

Far cheaper than flying everybody together - all the training takes place online using conference software and the results have been amazing.

In October we conducted:

  • introductory eBay training for a jeweller in Northern Territory
  • Phone support for a gold PowerSeller in Sydney
  • PayPal training for a Sydney web developer
  • a strategy meeting for a client in Brisbane and their Gold-Coast based web developer.


Call 1300-INDEMAND  to book your own online class.

 

 

eBay Group Courses

Education Specialist Trained by eBay

 

Private Clinics,

Classes and Consultations: December and January Special Prices!!

Venue: inDemand Web Centre or Online Meeting

Beyond the Basics of eBay - Melbourne
22 November 5:30pm-9:30pm

Using Internet in the Business Environment - Bright, Alpine Shire 
5 December 4:00pm-9:00pm

 

November

Monday 26

9:30am-11:30am

 

Create an eBay Store

Monday 26
12:30pm-2:30pm

 

Scale Your eBay Business

Tues 27
9:30am-11:30am

 

Email Marketing Made Easy 

Wed 28
10:30am-12:30pm